Time Frame: Customers have 30 days from the date of delivery to initiate a return.
Condition: Items must be unused, unworn, and in their original packaging with tags attached.
Process: Customers need to contact customer support via email or phone to obtain a Return Merchandise Authorization (RMA) number and shipping instructions.
Return Shipping: Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or shipping error.
Refund: Refunds will be issued to the original payment method within 5-7 business days after the returned item is received and inspected.
Exclusions: Certain items, such as underwear or items marked as final sale, may not be eligible for return.
